Platform provides access to digital educational materials immediately after enrollment. Because learning resources are delivered online, refund requests follow the guidelines outlined below.
Access to Learning Materials
After purchase, participants receive access to course modules, instructional lessons, and supporting resources available through the RuizRecipes learning platform.
Since these materials are available immediately, refund eligibility depends on the level of engagement with course content.
Refund Request Period
Participants may request a refund within five (5) calendar days from the date of purchase.
This period allows learners to review introductory course materials and explore the learning platform.
Eligibility Conditions
Refund requests may be considered when engagement with course materials remains minimal.
Eligibility may depend on:
• number of lessons accessed
• usage of downloadable recipe materials
• participation in exercises or learning activities
• time spent within the platform
Platform activity may be reviewed when evaluating refund requests.
Processing Refunds
If a refund request is approved, payment will be returned to the original payment method. Processing typically requires 7–14 business days depending on the payment provider.